Privacy Policy

Last updated: May 26, 2026

Introduction

Balen Disti ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website balendisti.digital and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out inquiry or contact forms
  • Subscribe to our newsletters or communications
  • Request information about our services
  • Engage with our services or support

This information may include:

  • Name and contact details (email address, business address)
  • Company name and role
  • Project requirements and technical specifications
  • Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Click and navigation patterns

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested information
  • Deliver our technology services and support
  • Improve our website functionality and user experience
  • Send administrative information and service updates
  • Analyze usage patterns and optimize our services
  • Comply with legal obligations and enforce our terms
  • Prevent fraud and enhance security

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for processing your personal information includes:

  • Consent: You have given clear consent for us to process your personal data for specific purposes
  • Contract: Processing is necessary for a contract we have with you or to take steps at your request before entering into a contract
  • Legal obligation: Processing is necessary for compliance with legal obligations
  • Legitimate interests: Processing is necessary for our legitimate interests, such as improving our services, provided those interests do not override your rights

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers: Third-party vendors who assist us in operating our website and delivering services (e.g., hosting providers, analytics services)
  • Legal requirements: When required by law, subpoena, or other legal process
  • Business transfers: In connection with a merger, acquisition, or sale of assets
  • Protection of rights: To protect our rights, privacy, safety, or property, and that of our clients or others

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

  • The nature and sensitivity of the information
  • Legal and regulatory requirements
  • Our legitimate business needs

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate or incomplete data
  • Erasure: Request deletion of your personal data under certain conditions
  • Restriction: Request restriction of processing your personal data
  • Data portability: Request transfer of your data to another organization
  • Objection: Object to our processing of your personal data
  • Withdraw consent: Withdraw consent at any time where we relied on consent to process your data

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our cookie practices, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Balen Disti
71 Robinson Road, #14-01
Singapore 068895
Email: [email protected]